Overview

Fully Customisable System
Create registration districts, offices, diaries and ceremony teams that reflect how your service operates. Create your own appointment timeslots for each day and diary. Specify times that are non working and which appointments can be booked online. Specify which types of appointments can be booked for timeslots so that you can automatically jump to the next available one of that type.

Viewing at a glance
View all appointments and ceremonies at a glance and allocate resources to diaries for specific days. Track when people have arrived, are seen and have left for appointments and drop ins which allows for easy view of what status the appointment is.

Making Appointments
Create appointments for the registration of Deaths, Births, Marriages, Civil Partnerships, Notices of Marriage and Civil Partnerships, Nationality Checking and Citizenship Ceremonies. The system also allows you to make general non specific appointments. Appointments can easily be rescheduled and cancelled with full audit trails showing who made the change and when.

Manage your Ceremonies
Create bookings for Wedding, Civil Partnership, Renewal of Vows, Naming Ceremony and Citizenship Ceremonies. Manage the whole process and generate reminders and correspondence for key events for the booking. Keep a track of licensed venues and be notified when licenses are due for expiry or have expired.

Control Who Sees What
Specify who is allowed access to the system and tailor specific views and edit rights for diaries, appointments and ceremonies.

Reporting at a Glance
Generate information from a variety of reports that allow you quickly and easily to view numbers of appointments, seen on time statistics and monitor usage of personnel. Use the One Click New Governance Report to see instantly whether you are meeting the standards laid out in the Good Practice Guide.

Allow users to book online
Control and specify which of your diaries, timeslots, appointments and ceremonies are available for online booking for appointments and ceremonies. Allow public access to these through a series of questions and relevant data before offering appointments and ceremonies online.

Stay In Touch
Automatically produce correspondence from your own customisable templates for the confirmation and reminder of appointments and generate reminders for when key events are due during the ceremony management process. Record payments and generate user defined receipts if required.

Features and Benefits

Districts and Offices
	Manage districts, offices and timeslots
	Place offices on hold
	Specify default places for births and deaths
Timeslots
	Specify own duration of timeslots with differing lengths if required
	Specify non appointment times
	Assign multiple types of appointments to timeslots
	Activate and deactivate days
	Specify ceremony teams and schedules by day
Appointments
	Birth
	Death
	Notice of Marriage
	Notice of Civil Partnership
	Nationality Checking
	Citizenship Ceremonies
	Weddings
	Civil Partnerships
	Commitment Ceremonies
	Renewal of Vows
	Naming Ceremonies
	Civil Funerals
	Edit and reschedule appointments easily with audit trail
	Move and swap ceremony bookings
	Alert if notices not within timescale
	Cancel appointments and specify reason
	Find first free appointment of type required
	Find first free ceremony
	Mark appointments as arrived with colour code
	Mark appointments as seen with colour code
	Mark appointments as left with colour code
	Mark appointments as non appointments
	Import automatic lists for citizenship ceremonies
	Record drop in appointments
Approved Premises and Venues
	Maintain list of approved premises and ceremony venues
	Record license expiry date and alerts when expired
Confirmations and Reminders
	Send confirmations of appointment by letter or email
	Send reminders of appointment by letter of email
	Send reminder that ceremony has not been confirmed
	Send confirmations of ceremonies
	Send reminders that notices are due for a ceremony
	Send reminders that fees are due for a ceremony
	Manage own letter templates with user defined fields
	Confirmations and reminders by SMS text messaging (Coming Soon)
Reports
	Generate reports by office or district and between dates
	Reports for number of appointments
	Good Practice Guide Report
	Reports for waiting times and seen times
	Reports for non attendance
	Reports for registrar activity
Online Booking
	Allow online booking for all appointment types
	Maintain own guidance questions before appointment confirmed
	Suggested appointments to avoid gaps (median timeslot)
	Email confirmations of appointments
	Online booking for trusted third parties such as Hospitals, Funeral Directors
	Specify diaries available for online booking
Others
	Mark notes against diary
	Mark reoccurring note against diaries between dates
	Show weekly view of diary
	Show All diaries in a view
	Allow online booking to be disabled temporarily
	Specify Holiday days
	Assign users to view or edit diaries

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Technical Requirements

Software Requirements

• Microsoft .NET Framework version 1.1
• Microsoft Internet Information Services (IIS) 5 or 6 (6 Preferred)
• Microsoft SQL Server 2000 (Also compatible with 2005)
• Microsoft Web Service Enhancements (WSE) version 2 Service Pack 3

Initial Hard Disk Drive Space Requirements (Approximations)

• Application: 10MB
• SQL Server Database: 6MB
• With 12000 Appointments and 2000 Ceremony Bookings, the SQL Server Database is approximately 50MB in size.)
• ASP and ASP.NET technology (Active Server Pages)

Other Requirements

• An SMTP Server accessible by the installed Application